$40

Hourly Consulting Rate

SHAPHAN DSOUZA

Independent Consultant

Industry Experience

Apparel/Fashion

Consumer Goods

Farming

Financial Services

Food Production

Food/Beverages

Health/Fitness

Information Technology/IT

Management Consulting

Outsourcing/Offshoring

Religious Institutions

Sporting Goods

Sports

Supermarkets

+ 10 More

Location Supported

Worldwide

Canada

India

United Kingdom

Langauages Supported

English

Skills

  • Functional consultant
  • Project management
  • Business intelligence
  • Analytics
  • Artificial Intelligence
  • Robotics
  • +2 more

Product Specialization

  • UiPath Robotic Process Automation
  • Automation Anywhere Enterprise
  • WorkFusion
  • Microsoft Teams
  • Zoom
  • +1 more

About

I continuously search for innovative methods to solve problems, and save time, while improving the overall quality of the process. Since I am currently engaged in business process transformation through analysis and identification of process improvements or intelligent automation projects, I regularly work with technical teams to develop, test and deploy business solutions. My experience includes enabling clients, across the globe to re-engineer business processes through a relationship built on accurate numbers, trust and a hunger for innovation.

RPA Project Management experience in desktop, web application, SAP and Citrix based automation across Master data management, supply chain and finance operations.

Retail industry experience having been involved with multiple implementations of localisation and segmenting strategies across various departments and multiple countries. Knowledge of Space and Floor Planning operations in the global retail space.

Completed my MSc Business Analytics at Warwick Business School.

Looking for opportunities in Business Transformation and Strategy consulting, across automobile/retail/sports/urban planning industry.

Top Project Highlights

Factors influencing the buying habits of budding talent at sports academies

Successfully completed a summer internship and research project on “Factors influencing the buying habits of budding talent at sports academies”. Collected and analysed data from 510 respondents in Bangalore, India. The results of the research were well appreciated Pantaloon Retail India which is part of the Future Group who is India’s Leading retail conglomerate.

Target - Merchandise Presentation

  • Supported Target’s first international expansion of 133 stores into Canada.
  • Piloted the Merchandise Presentation Division for Target Canada and actively participated in the transition of these functions from Minneapolis to the team at Target India.
  • Initiated a Special Quality Audit project that improved the quality of work of the team. At the same time it helped to identify training needs of the team members.
  • Created and implemented multiple process and quality improvements to create additional capacity of 400+ hours

Project for KFC Central and Eastern Europe (YUM BRANDS)

  • Analysed sales, geographic locations, and demographic data to understand the direct effect of opening new restaurants has on the existing stores, across asset types within given timeframe, and using the insights to ensure the meeting KFC’s goals for long-term growth.
  • Investigated further, through multivariate regression analysis, the encroachment effect on the sales of existing stores after the opening of new stores in the same trade zone across the European region.
  • Judged, Winner of Best Summer Internship Project 2016, from amongst other interns after the project presentation to the management.

Daily & Weekly KPI Reports Automation

  • Automation of daily KPI reports for 100 countries across 50 teams and 15 processes resulting in over 2000+ hours saved annually and manual reporting effort reduced by 95%

RPA Project for Master Data Process

Transformation of customer master data process across 50+ countries for a Global Agricultural Conglomerate. Overall productivity gain of 50%, quicker turnaround time and 10 FTEs reduction through implementation of RPA

RPA Project for Supply Chain Process

  • Archiving RPA BOT developed resulting in 1000+ hours saved annually and removal of non-value added tasks for team members.
  • SCM BOT developed for validation of Purchase and Sales order details between ERP system and 3rd party portal

Employment

Robotic Process Automation Consultant

2019 - 2020
    • Experienced in Project Management of Robotics Process Automation (RPA) teams to ensure the development of robust BOTS.
    • Actively involved in End-to-end process re-engineering through the company's Eliminate Standardize Optimize Automate Robotize (ESOAR) workshops. Process Mapping with the intention of identifying potential automation projects.
    • Regularly presented and showcased Intelligent Automation capabilities to Directors and Vice Presidents of potential clients from various industries and regions of the world.


    Key Achievements:

    • Transformation of customer master data process across 50+ countries for a Global Agricultural Conglomerate. Overall productivity gain of 50%, quicker turnaround time and 10 FTEs reduction through implementation of RPA
    • Archiving RPA BOT developed resulting in 1000+ hours saved annually and removal of non-value added tasks for team members.
    • SCM BOT developed for validation of Purchase and Sales order details between ERP system and 3rd party portal

Robotic Process Automation Analyst

2017 - 2019
    • Cross functional role concerned with identifying, assessing and implementing continuous process improvements and robotics process automation (RPA) across Master Data Management (MDM), Supply Chain (SCM) and Finance Accounting Operations (FAO) teams in various regions.
    • Identifying and creating business process metrics and dashboards to assist effective team management in MDM,SCM and FAO teams across Poland, Singapore and India.
    • Green Belt Lean Six Sigma training successfully completed. Experience in Lean Six Sigma (LSS) project management eliminating potential defects in processes through standardization and automation solutions


    Key Achievements:

    • Automation of daily KPI reports for 100 countries across 50 teams and 15 processes resulting in over 2000+ hours saved annually and manual reporting effort reduced by 95%
    • Creation of Letter of Credit documents automated for Supply Chain team, reducing manual effort by 85% and ensuring 100% quality

Business Logic Analyst

2016 - 2016
    • Analysed sales, geographic locations, and demographic data to understand the direct effect of opening new restaurants has on the existing stores, across asset types within given timeframe, and using the insights to ensure the meeting KFC’s goals for long-term growth.
    • Investigated further, through multivariate regression analysis, the encroachment effect on the sales of existing stores after the opening of new stores in the same trade zone across the European region.
    • Judged, Winner of Best Summer Internship Project 2016, from amongst other interns after the project presentation to the management.

Business Analyst - Merchandise Presentation Division

2013 - 2015
    • Supported the MPD US HOME, HARDLINES and GROCERY Teams for multiple transitions across various categories in the US and Canadian markets.
    • Led the team in Target India that executed the 2014 Q4 season increasing temporary space by 54% resulting in a 44% comp in sales for Black Friday and 7% comp in sales for Boxing Week for Target Canada
    • Initiated a Special Quality Audit project that improved the quality of work of the team. At the same time it helped to identify training needs of the team members.
    • Created and implemented multiple process and quality improvements to create additional capacity of 400+ hours

Associate Business Analyst - Merchandise Presentation Division

2012 - 2013
    • Supported Target’s first international expansion of 133 stores into Canada.
    • Piloted the Merchandise Presentation Division for Target Canada and actively participated in the transition of these functions from Minneapolis to the team at Target India.
    • Partnering with multiple teams across the USA and Canada with timely and precise communication to ensure smooth workload management and streamlining of processes.
    • Developed Planogram and floor planning competency to support segmentation strategies in order to drive greater margins and customization.

Education

Msc Business Analystics
2015-2016

Modules Included: Business Statistics,Spreadsheet Modelling, Operational Research Modelling, Forecasting, Simulation,Text Analytics, Decision Consulting Analysis

 

Bachelor of Business Management
2009-2012

Modules Included: Brand and Retail Management,Consumer and Organizational Behaviour,Strategic Management, Managerial Economics, Financial Management, International Business, Business Communication

Certification

Celonis Analyst Training
2020-2020

Celonis Analyst Training to use Celonis Process Mining tool.

Automation Engineer
2019-2019

Capgemini certification for employees who invested time upskilling themselves and learning various software.

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