Murali Arumugam

Chief Technology Advisor

Industry Experience


Consumer Goods

Consumer Services

Electrical/Electronic Manufacturing





+ 4 More

Previously at


Location Supported

United Arab Emirates

Languages Supported



  • Technical consultant
  • Functional consultant
  • Project management
  • Business intelligence
  • ERP
  • CRM
  • HRMS
  • +3 more

Product Specialization

  • Sage 300 ERP
  • Sage X3
  • Salesforce CRM
  • Sage 300 People
  • Microsoft Dynamics AX
  • +2 more


Murali is an Enterprise Solution Architect and an IT Project Manager with extensive experience in enterprise software and business transformation projects covering the manufacturing, financial services, distribution, professional services and hospitality industries. He has 20+ years of hands-on implementation experience as a lead consultant for products like Microsoft Dynamics, Oracle CC&B, SAP Business One, Salesforce, Sage X3, and Sage 300.
He is also skilled in directing all aspects of project management from inception through successful completion; creating streamlined strategies to ensure efficiency and profitability, adhering to government and corporate regulatory reporting and testing, forecasting and managing budgets, communicating with stakeholders at all levels and experienced in managing cross-cultural and distributed teams.

Top Project Highlights

Sogo Shosha General Trading Company - HCM Deployment

I was the lead consultant for an HCM project for one of the largest worldwide Sogo shosha general trading companies, a diversified corporation. As the Project Lead, I was responsible for the successful design and implementation of Sage X3 People a cloud-based HCM solution for the client across 20 countries with 5000+ employees. I worked closely with client business and internal delivery teams to drive the scope, definition, delivery management, and user adoption. My contributions as a project lead helped ensure that the solution was deployed successfully within six months and as per client expectations. My core responsibilities included project management, with a particular focus on change and risk management, and designing the automation framework for their manual processes.

Technology Company - ERP Advisory

The client, a global technology company, experienced an accelerated period of growth, acquiring 3 companies in just under 2 years. As the company expanded, it also inherited numerous business processes and enterprise resource planning (ERP) systems that resulted in high operating costs and a decline in business outcomes. The company engaged me to help them select the solution that would standardize its business processes and integrate all the ERP systems. After assessing the company's business processes and technology operations, I recognized that a single, integrated ERP system would be an extremely costly and time-consuming solution. Instead, it would be better to build a solution model that pulled together and synchronized each acquired company's existing ERP systems.This approach integrated all processes and transactions across the company, improving compliance and governance by adopting one global standard for all business processes. As a result, the client was able to save USD 20 million and a 50% reduction in the total cost of operation and a clear view of business performance for all key stakeholders.

University - Application Management and enrolment solution

The client required a fully integrated online system that streamlined the entire enrolment process for students and staff alike. It would make student interactions with the University positive and pain-free, increase overall enrolments, and provide data security protection. The client's preference was for a solution that included Microsoft Dynamics CRM so that they could maximize a return on their already procured licenses. I was tasked to design their requirement specification document and help identify the right vendor to deliver the solution and oversee the project implementation. The entire Project was delivered within 16 weeks, as estimated. The new user-friendly system automated their application process as a whole, cut out duplication, and opened communication channels between applicants and university staff. Potential students could now receive tailored course advice and assistance during the application process.


Senior IT Project / Program Manager: ENOC

  • Managed Strategic & Critical projects / Programs for Business and Group IT. Implemented more than 65 projects in across programs/Domains Hand-picked by executive team to turn around underperforming projects; Accomplished leader known and respected for leading successful changes and building credibility with executive teams and staff Directs and develop team to deliver high-quality programs that solve business problems and provide tangible results for enterprise-level systems Planning program, project interdependencies/ risk assessment, Capex/Opex, Business value analysis and budgeting

Senior ERP Consultant & Business Analyst: Sage Software

  • Design, development, implementation and support for Sage 300 ERP, Sage X3 ERP, Sage Line 500 and Sage CRM. Core accounting modules as well as CRM, manufacturing and stock control, payroll, HR, fixed assets, POS, job costing and financial management. Manage Regular Design sessions with Developers and test team to ensure requirements are clearly understood First Line testing Loading bugs and changes required for developers Updating specification documents due to bug fixes, change requests or enhancements Writing and Contributing to Release notes and Technical Bulletins Using Jira for all stories and tracking of items Internal Support to the Customer Support team

Senior Implementation Consultant: Sage Software

  • Build trusted client relationships by conducting discovery sessions with client to understand the business processes of the organization. Configure and demonstrate to the client how Sage X3, Sage 300 are best used to achieve the client expectation. Consult and provide recommendations to provide maximum value and return on investment of the product. Manage the implementation process through effective use of change control and adhering to project management standards of the company. Consult and partner with third-party vendors to effectuate additional integration points Develop and draft project plans, document requirements and business processes Configure applications and testing plans Adhere to client expectations and budgetary requirements, update/maintain all project documentation, prepare and deliver end-user training sessions to facilitate successful adoption.


Sage X3 Certified Consultant
Sage 300 Certified Consultant
Sage 300 People HCM Certified Consultant
Certified Project Manager


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